For over 35 years MediCab Of Rochester has been the leader in non emergency medical transportation in the Rochester area. Our reputation speaks for itself, and you can count on us to make sure that your patient reaches their appointment both safely and timely. We will come directly to your floor to pick up your patient, and deliver them directly to the office they need to go to and check them in. When they are ready to return, the office simply calls us and we will pick them back up and return them back home. Radio dispatching and our large fleet allows us to quickly respond to all return requests (usually within 30 minutes) and get them home as soon as possible.

Some helpful hints for using MediCab:
  • Always have the patient ready to go and waiting at the Nurse's station on your floor at the scheduled pick up time. Be advised that the pick up time will be one hour before the appointment time, and expect our arrival within a 15 minute window of that time. This policy is necessary to ensure the patient arrives to their appointment on time.
  • Please place all encounter forms, face sheets, etc. in an envelope to send with the patient. On the outside of the envelope, please write the destination address and Dr. name, along with our name and phone number (MediCab Of Rochester 585-342-7150). This ensures the patient's privacy, as our drivers will not open the envelope, and also lets the staff know who to call when the patient is ready.
  • Be advised that many doctor's offices require an attendant to be with your patient. If a family member or staff member cannot be present, please check with the doctor's office to find out if they will accept them.
  • All self pay trips can be set up with us directly, either on the "schedule a ride" link, or by calling us direct at 585-342-7150.
  • All Medicaid recipients' trips can be set up through MAS, the Medicaid Transportation Manager for NYS at 1-866-932-7740. Make sure to request MediCab!
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